Voice AI that speaks every Indian language
Human-sounding inbound and outbound voice agents, built for enterprise scale.
Trusted by 500+ Indian businesses already on calls today
Hear EpiCall AI in action
Pick an agent to hear how they sound — every persona speaks fluently in the language your customers actually use.
Build custom agents in one line for every stage of the customer lifecycle
From first contact to renewal, EpiCall AI runs the calls that keep revenue moving.
Everything an enterprise call operation needs
Built specifically for the scale, languages, and cost realities of running voice at Indian-enterprise volume.
Every major Indian language
Hindi, Tamil, Telugu, Bengali, Marathi, Kannada, Gujarati, Malayalam, Punjabi, Odia, English, and fluent code-switching — the way your customers actually speak.
Enterprise-grade concurrency
10,000+ simultaneous calls with zero drops during peak campaigns.
Human-level natural speech
Natural pauses, tone, and emotion instead of flat text-to-speech.
Under 100ms latency
Real conversational timing, no awkward silence or robotic lag.
Inbound and outbound, natively
Support, IVR, collections, reminders, and lead qualification — one platform.
Omnichannel, one inbox
Voice, SMS, email, and chat unified in a single conversation view.
Under ₹2 per call
Transparent, usage-based pricing for Indian call volumes.
Enterprise-grade security
India-resident data handling, encryption, and audit logs.
Speaks India, not just English
Regional fluency isn't a bolt-on translation layer — the agent thinks and responds natively in each language, including common code-switching between English and regional languages.
Live in days, not quarters
A straightforward path from first call to enterprise-wide rollout.
Connect your numbers & systems
Plug in your existing phone numbers, CRM, and helpdesk — or provision new inbound/outbound lines directly through EpiCall AI.
Train the agent on your business
Feed in scripts, FAQs, policies, and tone of voice. The agent learns your product and escalation rules in each target language.
Go live across channels
The agent handles inbound and outbound calls, and hands off to SMS, email, or chat when a conversation needs to continue elsewhere.
Monitor, analyze, improve
Every call is transcribed, scored, and searchable. Track latency, cost per call, resolution rate, and language mix from one dashboard.
Build custom agents in minutes
The same build flow behind every EpiCall AI agent — configure once, launch across every channel your customers use.
EMI Reminder Agent
# ROLE You are a calm, professional BFSI collections agent for EpiCall AI. # RULES 1. Always confirm the customer's identity before discussing EMI details. 2. If a payment date is agreed, log it as a promise-to-pay immediately. 3. Never disclose outstanding balance to anyone other than the account holder.
Manager Service
One intelligent layer to orchestrate all your apps.
EpiCall AI reads and writes back into the tools your team already works in — no swivel-chairing between systems.
One agent. Every channel.
Launch on voice today. Add WhatsApp tomorrow. Drop the same agent into your app or website next week. Same brain, no rebuilds.
Trained on your business, not a generic script
Feed in your existing call scripts, FAQs, policies, and escalation rules. The agent learns your product, tone, and edge cases in every target language — not a bolt-on translation of a single English script.
See every call, understand every customer
Every conversation is transcribed, scored, and searchable from one dashboard. Track latency, cost per call, resolution rate, and language mix — no guessing how the agent is actually performing in the field.
Built for enterprise scale
10,000+ concurrent calls. Zero degradation. Every single day.
Auto-scaling infrastructure that holds up during peak campaigns, festival-season surges, and every unplanned spike in between.
Built for how Indian enterprises actually call
Whatever the vertical, the same core agent handles both directions of the conversation.
BFSI
Payment reminders, collections calls, KYC verification, and renewal follow-ups at regulated-industry accuracy.
D2C & E-commerce
Order confirmations, COD verification, delivery updates, and abandoned-cart recovery calls at scale.
Healthcare
Appointment booking, reminders, and post-visit follow-ups in the patient's preferred language.
Real Estate
Instant lead qualification and site-visit scheduling the moment a prospect enquires.
Insurance
Policy renewals, claim status updates, and premium due reminders without a human dialing queue.
Logistics
Proactive delivery and pickup updates, address confirmation, and failed-delivery re-attempts.
EdTech
Admissions counseling, fee reminders, and lead follow-up across regional languages.
BPO & Contact Centers
Augment human agents with AI for overflow, after-hours, and repetitive first-line queries.
Pricing built for Indian call volumes
Transparent per-call pricing to start, dedicated capacity when you're running enterprise volume.
Pay-as-you-go
For teams getting started with AI voice
- Under ₹2 per call, usage-based
- All 22+ Indian languages included
- Inbound & outbound calling
- SMS, email & chat channels
- Call transcripts & analytics dashboard
Enterprise
For 10,000+ concurrent calls at scale
- Everything in Pay-as-you-go
- 10,000+ concurrent call capacity
- Dedicated infrastructure & SLAs
- Custom voice, tone & escalation flows
- CRM / helpdesk integrations
- Dedicated account & solutions team
Ready to put an AI voice agent on every call?
Talk to us about your call volumes, languages, and channels — we'll show you EpiCall AI handling a real conversation in under a week.
Book a DemoFrequently asked questions
Everything enterprise teams ask before putting an AI voice agent on their calls.
An AI voice agent is software that can hold a real, spoken conversation over a phone call — understanding what a caller says and responding naturally, instead of routing them through a rigid press-1-for-this IVR menu.
Everything from booking and rescheduling appointments, qualifying leads, and recovering abandoned carts, to collections reminders, renewal calls, and first-line support — the same agent handles both directions of the conversation across an enterprise's call volume.
22+ Indian languages and dialects, including fluent code-switching between English and regional languages — the agent responds natively in each language rather than relying on a bolted-on translation layer.
Yes. Calls are consent-based and built to align with TRAI's calling and DND regulations, with clear disclosure that the customer is speaking with an AI agent wherever that's required.
Pay-as-you-go pricing starts under ₹2 per call with all languages and channels included. Enterprises running 10,000+ concurrent calls get custom pricing with dedicated infrastructure and SLAs — see the Pricing section above for details.
Yes — data handling is India-resident, encrypted, and logged for audit, in line with enterprise-grade security practices expected in regulated industries like BFSI and healthcare.
An IVR forces callers through fixed menus, and a chatbot only works in text. A voice agent understands free-form spoken language, holds a natural back-and-forth conversation, and can complete the same tasks a trained human agent would.
Yes, natively — the same platform runs inbound support and IVR replacement alongside outbound campaigns like collections, renewals, and lead follow-up.
The voice is human-sounding, with natural pauses, tone, and under-100ms response timing — but where disclosure is required or preferred, the agent identifies itself clearly at the start of the call.
Yes. Calls that need a human touch escalate with full context attached, and any conversation that doesn't resolve on the call can continue over SMS, email, or chat without the customer repeating themselves.
Most teams go from first call to full rollout in days, not quarters — connect your existing numbers and systems, train the agent on your scripts and policies, and go live across channels.
No — EpiCall AI plugs into your existing phone numbers, CRM, and helpdesk, or can provision new inbound/outbound lines directly if you'd rather start fresh.